Frequently Asked Questions

Do your products come with screens?
Yes! Almost any window or door you order can be manufactured to include screens.

How long does it take for my windows and doors to arrive after I order them?
Your window and door order will arrive approximately 14 weeks from the day you place your order. Why does it take so long? All of our products are manufactured in Chile, are custom made to your exact specifications, and are shipped via container around the world. The high-quality manufacturing process takes time, but the result is impeccable windows and doors.

Most American windows have nail flanges, but most European windows do not. Do Cahan windows have nail flanges?
Yes! Unlike other European-style windows distributed in the US, Cahan European Windows are built with nail flanges for the most secure installation possible. Our nail flanges are part of our extrusion designed for North America.

What kind of glass do you typically use? Are there other glass options available?
Our standard glass is Cardinal Insulated Glass (IG), the leader in residential insulated glass manufacturing in the US. Cardinal IG windows have LoĒ2 coatings and are argon gas filled. But if you have another glass preference, Cahan can accommodate it. Virtually any glass produced today can be glazed into our frames.